Post by account_disabled on Mar 3, 2024 7:49:49 GMT 1
That if you don't encourage your satisfied customers to leave you a review on TripAdvisor, your restaurant spontaneously collects very few of them. A very different thing, however, happens with complaints and negative reviews. If something went wrong during the meal, the desire to express one's discomfort on TripAdvisor is very strong . If you are not an experienced restaurateur, you may find this article published on the GloriaFood blog dedicated to the 13 most common restaurant complaints and their solutions to save the day useful.
Examining every single complaint is the best way for you and Brazil WhatsApp Number Data your staff to grow. But the point of the discussion is another: as I was telling you, for a moment let's focus on the customer targeted by your business. Make a selection of your customers Your goal is: direct customers towards your strengths and away from your weaknesses . Here are some practical examples: Does your venue have soft lights, the environment is very intimate and not very noisy, does background music cheer up your guests? Don't limit yourself to just showing photos of your dishes on your website.
Much less list only the dishes on the menu. Use real photos that show the characteristic environment and the type of customers who, better than others, would be at ease . At certain times of the year do you find yourself understaffed, or do you know that some days of the week your place is particularly busy? Make a message appear in the booking form of your site in which you kindly advise that booking is appreciated in these particular moments. In this way you can try to divert customers to times that are more easily manageable for you, and you will avoid complaints about long waits.
Examining every single complaint is the best way for you and Brazil WhatsApp Number Data your staff to grow. But the point of the discussion is another: as I was telling you, for a moment let's focus on the customer targeted by your business. Make a selection of your customers Your goal is: direct customers towards your strengths and away from your weaknesses . Here are some practical examples: Does your venue have soft lights, the environment is very intimate and not very noisy, does background music cheer up your guests? Don't limit yourself to just showing photos of your dishes on your website.
Much less list only the dishes on the menu. Use real photos that show the characteristic environment and the type of customers who, better than others, would be at ease . At certain times of the year do you find yourself understaffed, or do you know that some days of the week your place is particularly busy? Make a message appear in the booking form of your site in which you kindly advise that booking is appreciated in these particular moments. In this way you can try to divert customers to times that are more easily manageable for you, and you will avoid complaints about long waits.