Post by account_disabled on Dec 7, 2023 10:58:59 GMT 1
How Foodpanda deals with the delay “Yogurt-a be kidding me!” that your food is delayed. Foodpanda bad humor jokes and pun customer support My conversation with Foodpanda Support He didn’t wait too long to throw in his first joke. The message only came after he casually mentioned that he is a “human being,” just like any other human customer support would say (?). After a few minutes, he also reminded me that today is “Banana Split Day” and that I should “have a banana split off” with my loved ones. Even though I had no idea what was going on with my food.
at least I now know how special today is. You probably can Telegram Number Data imagine how thrilled I was after waiting for an hour for my food, during my busy day, to learn about Banana Split Day. Hangry is no joke. After he said a few more things, the conversation disconnected, so I needed to start again with another support rep. The next 2 conversations with 2 different agents disconnected before they can throw in any joke or fix my problem. Obvious issues from only a single order I use food delivery services daily, and I understand when things go wrong.
I do know the pros and cons of each platform. And here are some flaws of the Foodpanda system just from this order alone. Contactless delivery option Due to the COVID situation, Foodpanda introduced a feature called Contactless Delivery. How it works is you simply toggle the option on top of your screen before confirming your order. Then Foodpanda will add a text to the driver’s note section saying, “Contactless delivery — contact the customer to confirm the location to leave the order” Sounds good, right? But here are the issues If you use this feature once (and it’s a default option).
at least I now know how special today is. You probably can Telegram Number Data imagine how thrilled I was after waiting for an hour for my food, during my busy day, to learn about Banana Split Day. Hangry is no joke. After he said a few more things, the conversation disconnected, so I needed to start again with another support rep. The next 2 conversations with 2 different agents disconnected before they can throw in any joke or fix my problem. Obvious issues from only a single order I use food delivery services daily, and I understand when things go wrong.
I do know the pros and cons of each platform. And here are some flaws of the Foodpanda system just from this order alone. Contactless delivery option Due to the COVID situation, Foodpanda introduced a feature called Contactless Delivery. How it works is you simply toggle the option on top of your screen before confirming your order. Then Foodpanda will add a text to the driver’s note section saying, “Contactless delivery — contact the customer to confirm the location to leave the order” Sounds good, right? But here are the issues If you use this feature once (and it’s a default option).